Refund Policy
We accept returns only in case of product defects.
Please note that we do not accept returns for customer convenience.
In case of product defects, please contact us within 7 days of receiving the product via our contact page or tatsujinstyle@gmail.com
Please note that we do not accept returns or exchanges in the following cases
It has been more than 7 days since the product arrived
You have used the product
The product has been damaged or soiled by the customer
Custom-made products
Wrong size or image
You can always contact us for any return questions at tatsujinstyle@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. If you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To start a exchange, you can contact us at tatsujinstyle@gmail.com . Please note that returns will need to be sent to the following address:
2F Prio Daimyo Bldg, 1-3-41 Daimyo, Chuo-ku, Fukuoka, JP-40, 810-0041, Japan
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tatsujinstyle@gmail.com.
Please note that we do not accept returns for customer convenience.
In case of product defects, please contact us within 7 days of receiving the product via our contact page or tatsujinstyle@gmail.com
Please note that we do not accept returns or exchanges in the following cases
It has been more than 7 days since the product arrived
You have used the product
The product has been damaged or soiled by the customer
Custom-made products
Wrong size or image
You can always contact us for any return questions at tatsujinstyle@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. If you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To start a exchange, you can contact us at tatsujinstyle@gmail.com . Please note that returns will need to be sent to the following address:
2F Prio Daimyo Bldg, 1-3-41 Daimyo, Chuo-ku, Fukuoka, JP-40, 810-0041, Japan
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tatsujinstyle@gmail.com.